Even we get things wrong sometimes. But we seek to learn from our mistakes in order to avoid making them again. If you have experienced something that you have not been entirely satisfied with or would like to offer some feedback to help us improve our services, please look through our Complaints Procedure.
Child Protection & Safeguarding Policy
We take the safety of the young people, children and vulnerable adults who we work with extremely seriously. In line with the Safeguarding Act 2006 and Children Act 2004, we have created a detailed document outlining our approach to ensuring safety through Prevention, Protection and Support.
Code of Conduct
All More Music staff are expected to abide by our code of conduct, which details their responsibilities as More Music staff and what the organisation expects of them when they are in our employment.
Online social media have become an important part of people lives and how they communicate with each other, particularly for young people. We have developed an E-safety policy based on good practice in the youth work sector to ensure our staff, volunteers and participants have clear guideline on what is acceptable online behaviour.
It's important that people who work for us feel comfortable raising any issues they have encountered in the course of doing their job. This policy applies to all those who work for us, whether full-time or part-time, freelancer or volunteer.